Privacy policy

Last updated: January 2026

9424-5651 Quebec Inc. / DROP MEDIA INC. ("DRP Media", "we", "us") operates the website dropmedia.ca. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with the Personal Information Protection and

Electronic Documents Act (PIPEDA) and applicable Quebec privacy law (Law 25).

INFORMATION WE COLLECT

We collect information you provide directly when you place an order, create an account, or contact us:

- Name, email address, phone number, and shipping/billing address (for order fulfillment)

- Payment information (processed securely by Shopify Payments — we do not store card details)

- Artwork files and project details submitted for custom orders

We also collect technical information automatically:

- Browser type, IP address, pages visited, and referring URL

- Cookie and session data for site functionality and analytics

HOW WE USE YOUR INFORMATION

- To process and fulfill your orders

- To send order confirmations and shipping notifications

- To respond to your inquiries and quote requests

- To improve our website and services

- To comply with legal obligations

PAYMENT PROCESSING

All payment transactions are processed by Shopify Payments. We do not store your full credit card number. For more information, see Shopify's Privacy Policy at shopify.com/legal/privacy.

We use cookies and similar technologies to maintain your session, remember your cart, and analyze site traffic. You can disable cookies in your browser settings, though some site features may not function correctly.

SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share information with:

- Shopify (our e-commerce platform) for order processing

- Shipping carriers for fulfillment

- Service providers who assist in operating our business (under confidentiality obligations)

- Law enforcement or regulators when required by law

DATA RETENTION

We retain your personal information for as long as necessary to fulfill orders, provide customer support, and comply with legal requirements.

YOUR RIGHTS

Under PIPEDA and Quebec Law 25, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at drpshp.io@gmail.com.

CONTACT

DRP Media — Privacy Officer

8000 Boulevard Henri-Bourassa E, Montreal, QC H1E 1P2

Email: drpshp.io@gmail.com